Questions
and Answers About Telecommuting Regarding Persons with
Disabilities: A GUIDE FOR
EMPLOYERS
PRELIMINARY STATEMENT BY RICK JOHNSON, FOUNDER,
TSHBI
In October 1997 I received an email inquiry from a person with
a disability, who I responded to with my initial thoughts on
telecommuting and safety for disabled workers. As a starting point
for pursuit of this issue, I posted her initial email message and
my reply (see below). To preserve the privacy of this person and
other people and organizations mentioned in the original email
message, I have edited the message to change names,
accordingly.
All of you fellow web travellers out there are asked to think
about the potential for improving safety and health for disabled
workers by promoting the use of telecommuting to perform work and
all other activities, to the maximum extent possible. We welcome
your feedback on our efforts. Send email
or see about TSHBI, if you
wish to help us make a difference.
Thank you, -Rick Johnson, Founder, TSHBI-
E-MAIL REGARDING TELECOMMUTING & SAFETY FOR DISABLED
WORKERS:
Date: Wed, 29 Oct 1997 08:08:10 -0800
To: "Mary" [not her actual name... other names changed,
below, too... -Rick]
From: Rick Johnson []
Subject: "Telecommuting and Safety for the Disabled" [WAS:
Looking for some (more) assistance]
Mary, thank you for contacting me regarding the challenges you
face. I appreciate John's confidence in our ability to address
some of your concerns.
The Telecommuting & Safety Institute (TSI) is presently
focused exclusively on providing information and acting as an
advocate for saving lives and preventing injuries by encouraging
the use of telecommuting, wherever possible. This is a very new
"employee-centered" perspective akin more to "employee rights" or
"employee health and safety" than to traditional
"employer-centered" approaches used to advocate telecommuting.
Traditionally, telecommuting has been promoted by presenting the
benefits it offers employers with energy conservation,
environmental preservation, savings of space, increased
productivity, employee retention and many other benefits. Looking
at telecommuting as a potential "human right" is where TSI has
stepped in. It is a moral issue with us and not an issue strictly
of costs vs. benefits.
To date we have not considered the safety and health aspects
that telecommuting may offer for people who are disabled. From the
standpoint of highway safety, I know that (just like other people)
a disabled person would be safer by performing their work from
home and not commuting to/from their employer's workplace, if they
can do their work adequately from their home workstation. As I
have not examined the specific requirements for employing disabled
persons, I can't say at this point in time if there are any
*additional* safety improvements that would be realized by
disabled persons who could telecommute. However, I would like to
add the following element to my list of future target research
areas, based on our interaction: "Telecommuting and Safety for the
Disabled".
Mary, I urge you to visit our TSI website (see my signature
below for the URL). A lot of the explanations for telecommuting
and safety are in the "General Information" section, as well as in
my "Whistleblower" website that you can get to from my
"Telecommuting Links" page. The Whistleblower website is separate
from the TSI site and details my earlier interactions with an
uncaring employer. That employer fired me for telecommuting, after
I had proven that I could perform my work very well as a
telecommuter, and that by resuming a regular commute (which they
wanted me to do) I was placing myself (and others) in harms way,
unnecessarily.
We are presently an unfunded institute (just founded this
Summer) and would welcome your help and the help of people you
know as volunteers to promote our new and developing ideas about
telecommuting and safety. Also, if you would like to provide your
insights with respect to the "Telecommuting and Safety for the
Disabled" issue, I encourage your involvement! If you would be
willing to help with research in some of our other target areas,
such as TeleLearning (distance learning) and safety, or in any
other capacity your help, there, would be welcome, too. In fact,
you might even consider getting your degree in a field that would
enhance your knowledge about telecommuting... ever thought about
that?
With regard to the denial of your request to be reimbursed for
distance learning, I would have to say that denial is not only
insensitive to your situation (if it is difficult for you to get
to/from classes on campus), but also unfounded, based on the
rapidly growing availability of high quality distance learning
curricula available today. (In fact, I recently took a class on
"telerobotics" offered over the Internet by www.space.edu, and it
was just like I was in a campus classroom, only much more
convenient and safe.)
If it were me, I would inform your sponsor that commuting
to/from class represents a public safety hazard not only to you,
but to others who *must* commute to/from their activities and
might experience additional risk due to your unnecessary presence
on the highway - you don't *have* to commute to/from a campus,
because you can "get there" using your computer and a modem. If
they ignore this reasoning, they are ignoring their responsibility
to public safety and to your safety. My perspective on distance
learning and safety has *not* been put forth before, and it is not
law, yet, but it represents a strong moral stand on an issue that
effects real people in a humane way. I feel strongly about this,
and if you do to, I urge you to pursue the issue further. However,
I caution you that you'll probably meet with resistance, as this
perspective represents a highly misunderstood and potentially
volatile worker and public safety issue that could have a
tremendous impact on telecommuting issues in the future. When
managers finally wake up to the fact that they have negligently
overlooked a major and growing worker and public safety issue for
the last 8 to 10 years, there will be some very fast scurrying
around in the board rooms and human resources offices all across
the country to correct the situation. Many managers are actually
and unknowingly killing and injuring people every year, because of
their inaction with regard to telecommuting.
With regard to your question about surveys I have not been
able to find any data, yet, that pinpoint the actual number of
potential telecommuters that are killed and/or injured every day
commuting to/from their work sites. I *do* have data on people
killed during "rush hours" that may be a starting point for more
research, but we would have to extrapolate considerably to make an
argument for telecommuting - extrapolation is not very
accurate.
What is your present field of interest, Mary? Just about any
field should offer opportunities for telecommuting nowadays.
Please read the information at the TSI website. Much more
information will be provided as soon as our next phase of website
design is completed and particularly if we get a sponsor and some
funding for our research. I also plan to post some preliminary
thoughts about "TeleNursing and Safety" (my wife's a nurse) and
perhaps other areas where telecommuting could today easily enhance
worker and public safety.
Hang in there, friend. Stay in tune to telecommuting. Your
goals are worthy, and your ideas are deserving of respect!
Best regards, Rick
PS: I am going to post this email message to our TSI Website
(with people and organization names "edited out" for privacy) - it
may be a good starting point for generating more discussion about
some of the issues we both are interested in...
>To: Rick Johnson
> Telecommuting and Safety Institute
>
>
>Dear Rick,
>
>John Henry suggested I contact you for information
regarding
>telecommuting. He has directed me to some very helpful
information and when
>I contacted him recently, I was inquiring about Labor
Market Surveys and
>projections for telecommuting. I am trying to find some
statistical data
>for the New Mexico Department of Human Services.
[Actual names of State and Department are different...
-Rick]
>
>The internet and technology available makes employment for
disabled persons
>possible again.
>
>I am disabled, and a "client" of the New Mexico Department
of Human Services.
>They have repeatedly denied my requests for education
>(completion of my bachelors degree via Distance Learning)
saying that there
>is "no need" for anyone trained in developing
telecommuting/telework
>systems for the disabled.
>
>As I told John, they have continued to ignore all of the
other data I've
>provided and are only concerned with the surveys.
>
>Have you any ideas or suggestions? Have any surveys been
completed? Are
>there *any* hard numbers that support the employment
potential of
>telecommuting? The other option is to find an alternative
job
>classification that might have existing statistics
respectable enough to
>use in order to support my efforts. Any thoughts?