First, make sure that the right people are selected for telecommuting. It's not for everyone - those who thrive on the social contact of the office should continue going to the office. But for many people, the chance to work at home one to three days a week (the typical range) is a good compromise.

Second, be sure that telecommuters have appropriate voice, fax, or email access to the office and vice versa. Just because you're working at home, there's no need to be out of touch.